StrongerFlow.com
Refund and Dispute Policy

 

Effective Date: 01/01/2025 

Thank you for your purchase with StrongerFlow.com. We are committed to providing high-quality products and services to support your journey toward better health and movement.  

Below you will find the details of our refund and dispute policy.

Refund Policy

 

We offer refunds under the following conditions:

  1.  Eligibility Period: Refund requests must be made within 7 days of the purchase date.

  2.  Eligible Purchases: Refunds are available for digital courses, memberships, and products purchased through StrongerFlow.com.

  3.  Request Process: To request a refund, please contact us at [Insert Contact Email] with the following details:

          - Full Name         
          - Order Number
          - Reason for the refund request

  1.  Refund Approval: Refunds will be processed within 5-10 business days of approval. Refunds will be issued to the original payment method.

  2.  Non-Refundable Items: Personalized services such as 1:1 coaching, downloadable products that have been accessed, and items marked as non-refundable are not eligible for refunds.

Dispute Resolution

 

If you encounter an issue with your purchase and are not satisfied after contacting our support team, we encourage you to follow the dispute resolution process below:

  1.  Contact Us First: Please reach out to us at A[email protected] to explain your issue.

  2.  Response Time: Our team will respond within 2 business days and work to resolve your concern.

  3.  Escalation: If the issue remains unresolved, we may escalate the matter by offering mediation or other dispute resolution options.

Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly.

By purchasing from StrongerFlow.com, you agree to the terms of this Refund and Dispute Policy.

For any questions regarding this policy, please contact us at: Email: [email protected]